Data at the Heart of the Industry of the Future: New Information Issues from an Information and Communication Sciences Perspective

In this article, we propose to take a forward-looking look at the issue of data and information systems in industrial companies, in the context of the industry of the future. Indeed, if, as many claim, we are to take advantage of this industrial revolution to reaffirm the central role of human beings in industrial organizations, it is essential to involve the social and human sciences, and particularly the information and communication sciences, in current research on the subject. The aim of this paper is therefore to identify themes where the contribution of this discipline would be major. To this end, after tracing the major stages in the evolution of ERP (Enterprise Resources Planning) type information systems and positioning the major challenges of the industry of the future in this respect, we raise four main questions. The first concerns the need to develop a new enterprise information system model, taking into account global communication, IoT and CPS. The second concerns the coverage of this information system, and the need to take account of the company's ecosystem. The third concerns the need to integrate the informal aspect of the organization into this model. Finally, the fourth question relates to the need for a new decision model in a context of distributed intelligence and decision-making. Ultimately, these questions lead to the definition of a roadmap for the evolution of information and decision systems in industrial companies, which deeply involves information and communication sciences.

Nathalie Pinède, Bruno Vallespir. Data at the Heart of the Industry of the Future: New Information Issues from an Information and Communication Sciences Perspective. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2023, Trondheim, Norway. pp.818-830, ⟨10.1007/978-3-031-43662-8_58⟩ (lien externe). ⟨hal-05586191⟩ (lien externe)